Small task - relationships with IT staff

The IT staff in our library have a good and close working relationship with all the other staff. I think this is important as both groups see something from slightly different angles. Whilst the IT staff know the ICTs we are working with, the frontline staff know how it will be used and what the customers want. This collaboration can be achieved by having open lines of communication, IT staff attending library staff meetings, IT staff giving updates on projects and offering staff training on new ICTs, focus groups and opportunities for feedback.
At our library there are currently a number of ICT projects underway and I think these are being managed very collaboratively. IT staff have kept everyone updated, provided machines so staff can trial the changes, encouraged feedback and provided training on the new features.