Reading 2.8 & 2.7

CD ROMs were a given but have now been superseded by online databases and the Internet. Faxes are a given but not used nearly so much now - instead it is easy to scan and/or email documents. With integration of scanners into printers many people have the ability to scan and copy from home however we still have people coming into the library who want to scan documents and put them on their flash drives. Email has become so ubiquitous that when we found that one of the members of a committee I'm on, didn't have email, we wondered how we would manage to keep him in the loop. PABX has been superseded but voice mail is expected. Teleconferencing is available but not widely used whereas 'webinars' are an emerging technology that may be more widely used. Virtual reality is still in the future.
Reading 2.7 was written 5 years after reading 2.8 and most of the trains Barry talks about have arrived. Multimedia, the Internet, WWW and intranets are fairly standard in libraries and thin client technology is usually used for OPACS.